Learning Modules
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1
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Counseling Fundamentals
- •What are Counseling Skills?
- •The Therapeutic Relationship
- •Core Conditions
- •Person-Centred Approach
- •Who Can Use These Skills?
- •Ethical Considerations
2
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Active Listening
- •What is Active Listening?
- •Listening vs. Hearing
- •Attending & Focusing
- •Non-Verbal Cues
- •Paraphrasing
- •Avoiding Common Barriers
3
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Empathy
- •What is Empathy?
- •Types of Empathy
- •How to Show Empathy
- •Empathic Responses
- •Empathy vs. Sympathy
- •Practical Examples
4
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Questioning Skills
- •Open vs. Closed Questions
- •Using Open Questions
- •Exploring Feelings
- •Clarifying and Probing
- •When to Use Each Type
- •Example Questions
5
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Reflection & Paraphrasing
- •What is Reflection?
- •Levels of Reflection
- •Paraphrasing
- •Summarising
- •Checking Understanding
- •Examples & Practice
6
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Building Rapport
- •Creating a Safe Space
- •Use of Warmth & Genuineness
- •Positive Regard
- •Cultural Sensitivity
- •Boundaries in Rapport
- •Maintaining the Relationship
7
settings
Managing Difficult Conversations
- •Handling Resistance
- •Challenging Conversations
- •Working with Anger
- •Responding to Silence
- •Managing Strong Emotions
- •Keeping the Conversation Productive
8
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Boundaries & Professionalism
- •What are Boundaries?
- •Professional vs. Personal
- •Dual Relationships
- •Maintaining Boundaries
- •Self-Care for Counselors
- •Ethical Practice
9
psychology
Counseling Skills Practice Lab
- •Real-World Scenarios
- •Choose the Best Response
- •Video Demonstrations
- •Role Play Exercises
- •Feedback & Explanations
- •Build Your Confidence
10
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Counseling Skills Quiz
- •Knowledge Questions
- •Scenario-Based Questions
- •Apply Your Skills
- •Track Your Score
- •Detailed Explanations
- •Improve Your Skills
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“
"People may forget what you said, but they will never forget how you made them feel."
— Maya Angelou
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