Psychology Skills Lab
Psychology Skills Lab
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Topic Guide

Conflict Resolution Planner

Step-by-step conflict planning tool.

Introduction & Overview

The conflict resolution planner helps individuals prepare for difficult conversations by structuring their thoughts, identifying goals, and anticipating reactions.

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Key Scientific Theories

Nonviolent Communication (Marshall Rosenberg)

A communication process focusing on observation, feelings, needs, and requests to resolve conflicts peacefully.

Interest-Based Bargaining (Fisher & Ury)

A negotiating strategy from the Harvard Negotiation Project that focuses on resolving underlying interests rather than arguing over rigid positional demands.

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Evidence-Based Practices

1

The NVC Script Maker

Write down a current conflict. Rephrase your complaint into: "When I observe X, I feel Y, because I need Z, and I request W."

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